Join the membership

Pick the membership that's right for you

Free

$0

Your CPD requirements, tracking and management in one place for you and your team.

  • CPD management tools for you
  • CPD management for your team
  • Track your CPD against your regulatory and professional requirements
  • Access your Knowledge Shop/ TaxBanter CPD certificates
  • Import/export training records
  • Share your CPD with your AFSL
  • News

 

Accounting 

AU$490 per office per month*
GST incl.

Accounting firms across Australia swear by Knowledge Shop. See the membership in detail or take a looksy for yourself and book a tour.

  • CPD management tools for you
  • CPD management for your team
  • Track your CPD against your regulatory and professional requirements
  • Access your Knowledge Shop/TaxBanter CPD certificates
  • Import/export training records
  • Share your CPD with your AFSL
  • News

And

  • Technical help desk
  • Technical help desk Q&A database
  • Help desk tracking and management
  • Workpaper knowledge bank
  • Free quarterly CPD for your firm
  • Client newsletter
  • Technical updates
  • Discounted workshops & webinars

Who gets access?

The membership is for your office up to 50 people. Same or related email domains.

 

*An office is under the one trading name and generally in one location depending on the circumstances. If you have a group of firms, speak to the team and they will be able to clarify.

Financial Advice

AU$285 per office per month*
GST incl.

The essentials for your professional practice. See the membership in detail or take a looksy for yourself and book a tour.

  • CPD management tools for you
  • CPD management for your team
  • CPD subscription for one team member
  • Track your CPD against your regulatory and professional requirements
  • Access your Knowledge Shop/TaxBanter CPD certificates
  • Import/export training records
  • Share your CPD with your AFSL
  • News

And

  • Technical help desk
  • Technical help desk Q&A database
  • Help desk tracking and management
  • Free CPD subscription for one team member
  • Client newsletter
  • Technical updates
  • Discounted workshops & webinars

Who gets access?

The membership is for your office up to 50 people. Same or related email domains.

 

Frequently Asked Questions

Some of the things we're asked

My email is already taken. What do I do?

If you are a Knowledge Shop client, or have been,  chances are your email address is already on the system.

If you cannot register because your email already exists, just contact us and we will sort it out for you. Just call us or drop us a line:

t  1300 378 950
e support@knowledgeshop.com.au

How does the help desk work?

Well. It works well.....

For the accounting membership, your firm can ask up to 15 answers per month.

For the financial advice membership, it's 5 answers per month.

All questions and answers are visible to you through the portal. If you are an admin or manager on the account, you can also see the Q&As of your team.

You can lodge your questions online through the member portal, by email or simply phone us and we’ll come back to you within 24-48 hours with a practical answer (if it’s urgent let us know).

We’ll generally respond in writing to questions in writing (handy to attach to your client file).

Plus, you can see the Q&As we’ve edited and published from other advisers. An awesome resource.

What can I ask on the help desk

You can ask anything you like that accountants or financial advisers advise on.

From tax, accounting, super, specialist areas like valuations and M&As, centrelink, practice management, aged care, insurance and risk, practice compliance and more.

We cover the range of issues that arise on the jobs that accounting and advice practices typically deliver.

The best way to see the help desk is with a tour of the service – just book in a time, we’d love to show you how we help.

What we don't do

  • Mindreading. We only answer the question you have asked. We will always try and clarify with you if the question is not clear but we don’t know what’s in your head.
  • Provide an absolute answer if one does not exist – there are some issues that don’t have a definitive answer. If there is not an answer but ways to approach an issue, we will give you these.
  • Opinions. The membership offers a help desk service, it is not a replacement for formal tax advice. We will answer your question as much as possible but cannot provide an opinion - we don’t know your client and can’t advise on their individual scenario.
  • Calculations. We can tell you whether you have gone about something the right way but we will not review and confirm your calculations. We have no control over the inputs and interpretation of the data.
  • State Taxes. While we will point you in the right direction, State Taxes are outside of what accountants are able to advise on under the Federal Tax Agents Services Act. We can only give you factual information on State based laws.
  • Industrial relations. We can assist with typical payroll queries, ETPs, contractor v employee etc., but not industrial relations Awards, entitlements etc., covered by the Fair Work Act and the related State legislation.
Can I trial the membership?

Membership is $490 per month for accounting firms and $285 for financial advice practices (per office up to 50 people). GST inclusive.

There are no lock in contracts. 

We don't do trials because there is no need. You are only risking the membership fee for the month you have paid for (see how long is the membership contract).  And, we think our team and service is so valuable, we're unwilling to give their knowledge away for free.