Ethics in Practice Web Series

Ethics in Practice delivers 5 Ethics CPD hours to help you meet your FASEA CPD requirements for the 2019 year and prepare you for 2020

4 part series starts November



Discounted group rates available
Call (or email) Lee Marshall on 02 8916 4212

5 of the 9 required hours of ethics based CPD for 2019
Be 1 Jan 2020 Code of Ethics ready
Practice based, case study driven

Compliance with the Code of Ethics is a requirement for all financial advisers from 1 January 2020.

This web series brings you up to speed with the Code of Ethics as it applies in practice. If you are an adviser or business owner, it answers the important questions of:

What do I need to know?
What do I need to do?

The Ethics in Practice web series is supported by detailed reference notes to use and apply in your practice.

Register Member

15 November | 20 November | 28 November | 2 December

12:00pm - 1:15pm AEDT in ACT, NSW, TAS & VIC
11:30am SA | 11:00am QLD | 10:30am NT | 9:00am WA

If you can’t make the live webinar, the recording will be available to you for 3 months. Watch it in 2019 to maximise your 2019 CPD requirements or hold it until 2020.

What we cover

The Code of Ethics explained
How to apply the Code of Ethics standards to your advice practice
Bring the Code of Ethics to life through practical case studies

The key differences between Corporations Act, Tax Practitioners Board Code of Conduct, and the FASEA Code of Ethics to ensure compliance

Download the printable outline

Webinar 1: Code of Ethics – Ethical Behaviour

15 November 2019
  • Expectations of an Ethics framework
  • Key dates for implementing the Code in your practice
    • Implementation – a checklist on what it takes
  • Understanding the values ascribed by the 12 Standards
  • Behaving ethically
  • Conflicts of interest – how to identify and manage conflicts
  • Tax Practitioners Code of Conduct vs FASEA Code of Ethics

Webinar 2:  Code of Ethics – Client Care 

20 November 2019
  • The interaction of the Code with your normal client engagement
  • Demonstrating informed consent – Corporations Law vs Code of Ethics
  • Best Interest Duty vs Code of Ethics - demonstrating client understanding
  • Best Interest Duty vs Code of Ethics - clients' interest and likely circumstances

Webinar 3: Code of Ethics – How you earn your money

28 November 2019
  • Informed consent – Getting your fees right
  • Managing 3rd party benefits
  • Fees – what is fair and reasonable and appropriately justified
  • Demonstrating compliance with the BID and the Code of Ethics

Webinar 4: Code of Ethics – making the theory visible in your practice

2 December 2019
  • Professionalism – what does it mean and what is expected?
  • Ethics and Professional Leadership – it’s up to you
  • Putting it all together – implementing the Code in your practice
  • Practical examples on how you evidence the Code in practice
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Conrad Gilbert CFP

Professionalism & Ethics Adviser, Knowledge Shop

Dip FP, B Comm, Grad Dip RS, MBA

Conrad has spent his career working in and exploring financial advice and now brings the practical and technical together in his role with Knowledge Shop. Conrad works with accountants and advisers to navigate the practical impact of the new financial services regime on them, their practice and their clients.

A seasonal academic at Griffith University, Conrad held senior executive roles with national financial planning networks and was a former financial advice specialist with BT and Cooper Reeves.

Conrad holds an MBA from the University of Qld, a Bachelor of Commerce from Griffith University and a Diploma of Financial Planning (DipFP) with Deakin University.

Conrad Gilbert
Conrad Gilbert
Professionalism & Ethics Adviser, Knowledge Shop

15 November | 20 November | 28 November | 2 December

12:00pm - 1:15pm AEDT in ACT, NSW, TAS & VIC
11:30am SA | 11:00am QLD | 10:30am NT | 9:00am WA

Ethics in Practice is only available as a series


Knowledge Shop members, please log in to access the discounted rates.
GPS Wealth, Merit Wealth & SMSF Expert - please contact your AFSL or call us on
1800 800 232 for the discounted rate.

  • $390 + GST Individual access
    4 part web series
Register Member




  • $480 + GST Individual access
    4 part web series

Terms & conditionsAll registrations to Knowledge Shop events are subject to our terms and conditions which include a cancellation policy. No refunds are provided for cancellations received 1 day prior to the webinar. No credits are available less than 2 hours prior to the event under any circumstances.

CPD points are only recognised for the registered individual.


You will need a computer with audio!!

  • Audio Your computer needs speakers or a headset to hear the audio (do a quick check these work). If you are having problems, you can dial in on the phone number provided on the reminders and confirmation but please note your carrier will charge you at long distance rates.
  • Software Join the webinar 15 minutes prior to check that your computer systems allow you to download the GoToMeeting software. Or check your connection days before the webinar by going here
  • Webinar URL To join the webinar, you need to click this link. It was sent to you when you registered and will also be on the reminders - check your spam if you have not received and please contact us ASAP if you have lost.
  • Changing computers If you need to change computers during the webinar, make sure you log off the webinar on the first computer before logging onto the second computer.
  • PC requirements PC users (Windows® 8, 7, Vista, XP or 2003 Server) ; Mac users (Mac OS® X 10.6 or newer); Mobile users (iPhone®, iPad®, Android™ phone or Android tablet).